At the moment, we only ship to Mainland/Contiguous USA & Canada.

Excludes: Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, Northern Mariana Islands, American Samoa, Midway Atoll, Palmyra Atoll, Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Wake Island, Navassa Island

USA:

- Standard (3-7 working days) - $15

Free standard shipping when you spend over US$100

CANADA:

- Standard (7-10 working days) - CA$20

Free standard shipping when you spend over CA$160

We are using different courriers depending on availabities.

Carriers used: FedEx, UPS, USPS, DHL, GLS, Veho, Blue Streak, regional couriers

Orders coming into Canada may incur Import Duties and Taxes. We recommend contacting your local customs office for more info.

You can track the status of your order in your account. Due to COVID-19, we are following local health mandates and taking additional precautions to help ensure the safety of our customers and employees, including reduced staffing and extra cleaning of our warehouses. This may increase the time it takes to process and ship your order, which is currently between 5 to 7 business days. We appreciate your patience and understanding.

If an item is out of stock, sign up for notifications to be the first to hear when it's coming back. You can also sign up to our mailing list to be the first to hear about the latest product releases.

We do not offer free returns - it is your responsibility to pay for the return of your item(s). We recommend you return your item(s) using a tracked service as we are not liable for any items lost in transit.

We only accept returns for defective or damaged items.

If you believe your item is defective or damaged, please send clear photographs to customerservice@ledda.co before returning anything. If an item has been used, your return will be rejected and no refund will be issued.

Any returns are at your expense and items must be posted in an unused condition. Once an item has been returned and confirmed as faulty, any return postage will be refunded.

Please contact customerservice@ledda.co or submit a ticket here. 

If your return is accepted, we’ll send you instructions on how and where to send your package.

Upon receipt of your return and confirmation of your refund, your funds will be returned to you within 10 business days.

At LEDDA, we are striving to deliver the very best products, however we understand that sometimes a faulty or damaged item could slip through undetected. Should you receive a product that you believe has a manufacturing fault, please report the issue within 14 days of delivery and we will review this with our product team. If the product is deemed defective LEDDA will replace the product at no additional charge to the customer. Please contact customer service for more info!

Our system receives your order immediately after it has been placed. Once this has happened, we are unable to change or cancel any orders. Please visit our returns policy for further information.

Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, Discover and Shop pay.

As long as you have a valid email address, you can head over to our sign-up page to keep up to date with the latest news and product launches.

You can rest assured that shopping with LEDDA is safe.

We’re fully compliant with the data protection act so we care about keeping your details secure.

For further information, please visit our Privacy Policy page.

Don’t worry, if you visit our log-in page and select 'Forgotten your password?' then you can enter the email address registered and we will send you instructions on how to get this reset.

You can go to our Contact us page.